Privacy Policy
How we collect, use, and protect your information.
At Aethra Systems, we are committed to protecting your privacy and maintaining the security and integrity of your personal information. In compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), this Privacy Policy outlines how we collect, use, and disclose information gathered through our website.
What We Collect
When you visit our website, we may automatically collect non-personally-identifying information such as browser type, language preference, referring site, and the date and time of your visit. We may also collect your IP address.
If you choose to interact with us, for example by submitting a contact form, we may collect personally-identifying information including:
- Your name
- Email address
- Phone number
- Company name
We only collect information that is necessary to fulfill the purpose of your interaction with us. You can always choose not to provide personal information, though it may limit your ability to engage with certain features.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and fulfill your requests
- Improve our website, services, and user experience
- Analyze usage trends and website performance
- Send communications related to our services, if you have opted in
- Protect our website and users from fraudulent or harmful activity
- Comply with applicable laws and legal processes
Aethra Systems does not rent or sell personally-identifying information to anyone.
When We Share Information
We do not sell, trade, or rent your personal information. We may share information only in the following limited circumstances:
- With employees, contractors, or service providers who need it to perform work on our behalf and are bound by confidentiality obligations
- In response to a subpoena, court order, or government request
- When we believe disclosure is necessary to protect the rights, property, or safety of Aethra Systems, our users, or the public
- In connection with a merger, acquisition, or sale of assets, where user information may transfer as part of that transaction
Legal Basis & Compliance
Aethra Systems processes personal data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation including British Columbia's Personal Information Protection Act (PIPA).
We rely on the following legal bases when processing your data:
- Performance of a contract: when processing is necessary to fulfill our obligations
- Legal obligation: when required by law, such as tax or regulatory requirements
- Legitimate interest: to operate our business, provided it does not outweigh your rights
- Consent: when we specifically request and receive your permission
You may withdraw your consent at any time by contacting us.
Your Rights
Depending on your location, you have rights regarding the personal information we hold about you, including:
- Access the personal information we have collected about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent to our collection or use of your information
- Opt out of receiving marketing communications
To exercise any of these rights, contact us at hello@aethrasystems.com.
California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request its deletion, and opt out of its sale.
Aethra Systems does not sell personal information. To exercise your rights under the CCPA, contact us at hello@aethrasystems.com.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or destruction.
No method of internet transmission or electronic storage is completely secure. While we use commercially acceptable measures to protect your data, we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this policy, wish to exercise your privacy rights, or want to file a complaint, reach out to us at hello@aethrasystems.com.
Last Updated: June 2026